AI Champion Enablement
C3

Handling the Human Side

2 lessons · ~6 min

Estimated reading time.

Overview

The technical rollout is rarely what stalls adoption — resistance and unclear boundaries are. This module names the actual objections a champion hears most, and draws the line for when a question isn't the champion's to answer and needs to go to the CoE instead.

  1. 1
    Handling Resistance
    ~3 min
    Names the specific objections a champion actually hears most often — not a generic 'change is hard' framing — and gives a real response to each, so resistance stops being a surprise every time.
  2. 2
    The Escalation Boundary to the CoE
    ~3 min
    Draws a clear line for where a champion's judgment stops and a question needs to go to the Center of Excellence (governance, IT, or legal) instead — so the boundary is a known rule, not a judgment call made under pressure.